Terms and Conditions of Use
This website is owned by Synetics (Pty) Limited ('Synetics'). Any person accessing this website ('the user') is subject to, and agrees to, the terms and conditions set out in this legal notice. If the user does not wish to be bound by these terms and conditions, the user may not access, display, use or download and/or otherwise copy or distribute content obtained at this website.
1. Use and Copyright
1.1 Use of this website and any services, content or applications contained therein or offered thereon is at the sole risk of the user.
1.2 Users may view, copy, download to a local drive, print and distribute the content of this website, or any part thereof for non-commercial, informational or reference purposes only.
1.2.1 Users may not cede, sub-license or otherwise transfer any rights they may have under these terms and conditions or which may otherwise have been obtained through the use of this site.
1.3 Users who wish to use content from this site for commercial purposes may only do so with the prior written permission obtained from the Webmaster at telephone number +27 11 465 2221 or email through the feedback facility.
1.3.1 Any reproduction and/or copy of the content or portion thereof for commercial purposes must include the following copyright notice in its entirety -
“©2016 – Current, Synetics (Pty) Limited, Republic of South Africa. All rights reserved.”
1.4 All moral rights and any other rights of Synetics or other legal entity in respect of which content is contained on this site not expressly granted are reserved.
2. Disclaimers and Indemnities
2.1 This information on this website is intended to provide general information on a particular subject or subjects and is not an exhaustive treatment of such subject(s).
2.2 It is the sole responsibility of the user to satisfy itself prior to accessing this website that the website will meet the user's individual requirements and be compatible with the user's hardware and/or software.
2.3 THIS ENTIRE WEBSITE, INCLUDING TEXT, IMAGES, LINKS, DOWNLOADS AND CODING, IS PROVIDED "AS IS" AND "AS AVAILABLE". SYNETICS MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES AS TO THE CORRECTNESS OR SUITABILITY OF THE WEBSITE OR THE PRODUCTS, SERVICES OR INFORMATION CONTAINED IN IT.
2.4 Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of Synetics or any legal entity in respect of which information, ideas and opinions are expressed on this website.
2.4.1 Users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.
2.5 The use of the content of this website is at the user’s own risk.
2.5.1 The user assumes full responsibility and risk of loss resulting from the use of the content of this site.
2.5.2 SYNETICS OR ANY OF THE LEGAL ENTITIES IN RESPECT OF WHICH INFORMATION IS CONTAINED ON THIS SITE, OR EMPLOYEES OF SYNETICS OR SUCH ENTITY, WILL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OR ANY OTHER DAMAGES WHATSOEVER, WHETHER IN AN ACTION OF CONTRACT, STATUTE, DELICT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE), OR OTHERWISE, RELATING TO THE USE OF THIS DOCUMENT OR INFORMATION.
2.5.3 SUBJECT TO SECTIONS 43(5) AND 43(6) OF THE ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT 25 OF 2002 AS AMENDED AND TO THE FULLEST EXTENT POSSIBLE UNDER LAW, SYNETICS SHALL NOT BE LIABLE FOR ANY DAMAGE, LOSS OR LIABILITY OF WHATSOEVER NATURE ARISING FROM THE USE OR INABILITY TO USE, OR REASONABLE RELIANCE UPON THIS WEBSITE OR THE SERVICES OR CONTENT PROVIDED FROM AND THROUGH THIS WEBSITE.
2.6 Users agree to indemnify and hold harmless Synetics, its officers, employees, ISPs, servants, contractors and subcontractors, partners, subsidiaries and affiliates from any demand, action or application or other proceedings, including for attorneys fees and related costs such as tracing fees, made by any third party and arising out of or in connection with the user’s use of or inability to use this website, third party websites or any of the services offered through such sites in any way, including but not limited to the provision of content.
2.7 If any of the foregoing is not fully enforceable for any reason, the remainder shall nonetheless continue to apply.
3. Receipt and Sending of Data Messages
3.1 Data messages, including e-mail messages, sent by users to the website owner shall be deemed to be received only when acknowledged or responded to in writing.
3.2 Data messages sent by the website owner to users shall be regarded as received when the complete data message enters an information system designated or used for that purpose by the recipient and is capable of being retrieved and processed by the recipient.
3.3 If a user does not receive a response within a reasonable period of time, the user should follow it up with Synetics, as appropriate. Synetics shall not be liable for any failure to respond.
4. Information Security
4.1 Synetics has in place reasonable commercial standards of technology and operational security to protect all information provided by users from loss, misuse, alteration or destruction.
4.2 All reasonable steps will be taken to secure a user's information. Authorised employees, who are responsible for the maintenance of any sensitive data submitted, are required to maintain the confidentiality of such data. The policy applies to all employees of Synetics and other bodies that may receive such information from Synetics.
4.3 It is expressly prohibited for any person, business, or entity to gain or attempt to gain unauthorised access to any page on this website, or to deliver or attempt to deliver any unauthorised, damaging or malicious code to this website.
4.3.1 If a person delivers or attempts to deliver any unauthorised, damaging or malicious code to this website or attempts to gain unauthorised access to any page on this website, a criminal charge will be laid against that person, and, if Synetics or any other body should suffer any damage or loss, civil damages will be claimed.
5. Monitoring and Interception of Data Messages
5.1 In order to provide a relevant and secure service, and where required to do so under law, Synetics may monitor and/or intercept electronic communications, such as electronic mail, which are sent to and from this website.
5.2 TO THE FULL EXTENT NECESSARY UNDER LAW THE USER HEREBY ACKNOWLEDGES THAT HE OR SHE IS AWARE OF SUCH POTENTIAL MONITORING AND/OR INTERCEPTION AND CONSENTS THERETO.
6. Confidentiality of Data Messages
6.1. Synetics prefers not to receive confidential or proprietary information from users through this website.
6.2. Please note that any information or material sent to Synetics will be deemed NOT to be confidential.
6.3. By sending Synetics any information or material, users grant Synetics an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and also agree that Synetics is free to use any ideas, concepts, know-how or techniques that are sent to it for any purpose.
6.3.1. Synetics will not release users’ names or otherwise publicise the fact that materials or other information has been submitted to it unless:
184.108.40.206. prior permission is obtained to use the user’s name; or
220.127.116.11. the user has first been notified that the materials or other information submitted to a particular part of this site will be published or otherwise used in a manner that reflects the user’s name; or
18.104.22.168. where required to do so by law.
7. Links to Third Party or External Sites
7.1. Synetics may provide links to other websites only as a convenience and the inclusion of any link does not imply the endorsement of such sites.
7.2. Linked websites or pages are not subject to Synetics' control.
7.3. Certain links in the web server lead to resources maintained by third parties over whom Synetics has no control. Synetics makes no representations or warranties as to the accuracy of, or any other aspect relating to, those resources and is not responsible or liable, directly or indirectly, in any way for the contents, use, or inability to use or access any linked websites or resource or any links contained in a linked website or resource.
8. Intellectual Property Rights
8.1. All content, data and trademarks, including, but not limited to, software, technology, databases, know-how, text, graphics, icons, hyperlinks, private information, designs, program, publication, product, process, or idea described in this website may be the subject of other rights, including other intellectual property rights, which are the property of or licensed to Synetics, or a legal entity, and as such are protected from infringement by South African legislation and international treaties and conventions.
8.2. Subject to the rights afforded to the user herein, all other rights to all intellectual property on this website is expressly reserved and by accessing data on this website the user is not licensed or authorised.
8.3. Third party websites are welcome to link to the information that is hosted on these pages. Please notify us when establishing link by e-mailing using the feedback facility.
8.4. It is expressly prohibited for any person, business, entity or website to frame any page on this website, including the home page, in any way whatsoever, without the prior written approval of Synetics.
9. Automated Searching
9.1. Automated transactions and searches are subject to these terms and conditions.
9.2. The use of malicious search technology is prohibited.
9.3. The use of search technology in an unlawful manner or for the collecting or harvesting of data for commercial gain is prohibited.
9.4. Search technology which does not unduly retard the operation of this website is acceptable but the website owner reserves the right to prohibit any specific entity from employing search technology on the website.
10. Applicable Law
10.1. The user hereby agrees that the law applicable to these terms and conditions of use, their interpretation and any matter or litigation in connection therewith or arising from them will be the law of the Republic of South Africa.
10.2. When using this site and agreeing to these Terms and Conditions such use and agreement is deemed to have taken place in Johannesburg, South Africa.
11. General Provisions
11.1. In the event of any part of these Terms and Conditions being found to be partially or fully unenforceable, for whatever reason, this shall not effect the application or enforceability of the remainder of this Agreement.
11.2. These Terms and Conditions of Use contain the record of the entire agreement between the user and the website owner.
11.3. Failure to enforce any provision of these Terms and Conditions shall not be deemed a waiver of such provision nor of the right to enforce such provision.
12. Amendments to Content and Information
12.1. The website owner expressly reserves the right in its sole discretion to affect any amendment or alteration to the content and information set out in this website.
12.2. Users acknowledge that it is their responsibility to familiarise themselves with any amendment or alteration affected.
13. Updating and Maintenance of these Terms and Conditions of Use
13.1. Synetics reserves the right to change, modify, add to or remove from portions or the whole of these terms and conditions of use from time to time.
13.2. Changes to these terms and conditions of use will take effect upon such changes being posted to this website.
13.3. It is the user’s obligation to periodically check these terms and conditions of use at this website for changes or updates.
13.4. The user’s continued use of this website following the posting of changes or updates will be considered notice of the user’s acceptance to abide by and be bound by these terms and conditions of use, including such changes or updates.
14.1. Synetics offers from time-to-time products and services for sale on this site. You may only use this site to browse the content of such products and services, make legitimate purchases and shall not use this site for any other procurement purpose, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorised use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
14.2. All prices are subject to change without notice and subject to exchange rate fluctuations. All recorded transactions are subject to the principle of Errors and Omissions Excepted (E&OE).
14.3. Delivery lead time is dependent upon stock availability. Should Synetics have stock available, orders will be dispatched the same day, subject to operational circumstances and provided payment reflects in Synetics' bank account. Out-of-stock products will be despatched to the purchaser upon replenishment. Synetics reserves the right to cancel your order should the product no longer be available for whatsoever reason.
14.4. Purchases via this website result in legal obligations and your right to the refund of monies paid in any way agreed by us are limited by these Terms and Conditions. You must not make any purchase through this site unless you understand and agree to all our Terms and Conditions. Once payment is made for the purchase, it is deemed that you have read and understood the Terms and Conditions for such purchase.
14.5. The price for shipping on checkout applies to deliveries within the Republic of South Africa. Synetics reserves the right to charge appropriate shipping fees depending on the destination. Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises. Occasionally packages are returned to us as undeliverable. Should this occur every attempt will be made to contact you to make arrangements for re-shipment.
14.6. Order processing will not begin until we receive a confirmed order and full payment reflects in our bank account. Synetics warrants all products to be free of defects at the time of shipping. Prior to returning faulty products you agree to contact us first, so that we can provide you with the necessary details to effect the return. In the unlikely event that a product should become faulty during the warranty period, the product may be returned in order to effect repair or replacement. We will at our sole discretion determine if the repair or replacement can be honoured under the terms of the warranty, with our decision being final and no correspondence in this regard will be entered into.
14.7. In accordance with the Consumer Protection Act 68 of 2008, the consumer has the right to cancel a transaction made as a result of the advertised products on this website without reason or penalty. The notice of your wish to cancel must be made in writing, and within 5 (five) working days of the transaction being concluded. Once the notice to cancel has been received, Synetics will refund the price of the purchase, less any associated costs (postage, fee levies or similar), to the consumer within 15 working days of the receipt of that notice of cancellation. Unwanted goods may be returned for a refund within 5 days of receipt of the goods. All returned goods must be returned in their original packaging, along with all the original contents. All unwanted goods are subject to a 25% restocking fee. Delivery fees will not be refunded and the cost of returning the goods will be for your account.
14.8. Payment can be made by Electronic / Internet Banking Transfer (EFT), Direct Bank Deposit or PayPal / Credit Card. Synetics endeavours to offer you competitive prices on current products; with your total order price including the price of the goods plus any applicable taxes, shipping charges (on the day of shipping) and other statutory levies as necessary. Should the shipping charges increase between the time you confirmed your order and the day the goods are to be shipped, you will be required to make payment for the difference prior to the goods being shipped.
14.9. Once you have added enough items to your shopping cart, proceed to 'Checkout' and confirm your order. For Electronic / Internet Banking Transfer (EFT) and Direct Bank Deposits, you will receive an e-mailed confirmation of your order in which Synetics' bank account details for payment will be provided. Your order will only be shipped once the funds reflect in the bank account as detailed below. As reference, specify the Order Number as indicated in the emailed confirmation.
15. Website Owner Details
15.1. The full name and legal status of the website owner is:
Synetics (Pty) Limited, a statutory entity established by the Companies Act Number 71 of 2008 of the Republic of South Africa as amended, and as represented by its Managing Director.
15.2. The website address of this website is:
15.3. Postal address:
15.4. Street address:
21 Pierneef Road, Witkoppen Ext. 3, Fourways,
JOHANNESBURG, Gauteng, Republic of South Africa
15.5. Telephone contact: +27 11 465 2221
15.6. Fax contact: +27 11 465 3411
Date of Last Review: 17 December 2018
© in these Terms and Conditions of Use. 2016 - Current,
Synetics (Pty) Limited, Republic of South Africa. All rights reserved.